Why can't the battery be charged? How to solve this problem?

1)Reason:
a.The battery has no voltage.
b.There is problem with charger, as it has no output electric current.
c.Low charging efficiency due to external cause.
2)Solutions:
a.Test whether the charger has voltage and output electric current or not.
b.Check if the charger is well contacted with battery.
c.Activate the battery with voltage and current 1.5 time higher then the highest ones of battery. (Use this method only when the battery can't be charged.)